How long does it take to receive my order?
Most Mama Jo’s items are made to order. Please allow time for your item to be created before it is shipped or ready for local pickup.

What sizes do you offer?
Available sizes are listed on each product page. Please check the available options before ordering.

How do I choose my sweatshirt or shirt color?
Available colors are shown on each product listing. Select your preferred color and size before adding the item to your cart.

Do you offer local pickup?
Yes! Local pickup is available on eligible orders. Select the local pickup option during checkout when available. You’ll be notified when your order is ready.

Do you accept custom orders?
Yes! Have an idea for a custom shirt or sweatshirt? Contact Mama Jo’s and we’ll be happy to discuss your design.

How should I care for my shirt or sweatshirt?
For the best results, turn your garment inside out before washing. Machine wash in cold water and avoid bleach. Tumble dry on low or hang to dry. Do not iron directly over the design.

Can I return or exchange my order?
Please see our Returns & Refunds page for complete information about returns, exchanges, and order issues.

How can I contact Mama Jo’s?
Visit our Contact Us page and send us a message. Please allow 1–2 business days for a response.